Privacy Policy

Welcome to Mysellkart! Your privacy is important to us. This Privacy Policy explains how Mysellkart collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or shop on Mysellkart, we may collect the following information:

• Personal Information: Your name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, order details, transaction information, and purchase history.

• Payment Information: Payment details are processed through secure third-party payment providers. We do not intend to store complete payment card details on our servers.

• Technical Information: IP address, browser type, device information, and website usage data.

• Account Information: Login details and information you provide when creating an account.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders.

• Manage payments, refunds, and returns.

• Provide customer support and respond to enquiries.

• Send order confirmations and shipping updates.

• Improve our website, products, and shopping experience.

• Send promotional offers and updates where permitted.

• Prevent fraudulent transactions and maintain website security.

3. Sharing Your Information

Mysellkart does not sell your personal information to third parties.

We may share necessary information with trusted service providers, including:

• Shopify, our e-commerce platform.

• Payment gateways for secure payment processing.

• Delivery and courier partners for order fulfilment.

• Website analytics and marketing service providers.

• Government or legal authorities when required by applicable law.

These service providers may use your information only as necessary to perform their services or meet legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience.

Cookies help us:

• Remember your shopping cart.

• Understand website traffic and visitor behaviour.

• Improve website performance.

• Provide relevant offers and advertisements.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Payment Security

We use third-party payment service providers to process online transactions. Your payment information is handled according to the security and privacy practices of those providers.

Mysellkart does not ask customers to share their passwords, OTPs, or confidential banking information through unsolicited calls, messages, or emails.

6. Data Protection and Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to legal requirements.

• Withdraw consent where processing is based on consent.

• Raise a complaint regarding the use of your personal information.

To exercise these rights, contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Mysellkart is not responsible for the privacy practices, content, or security of those external websites. We recommend reviewing their privacy policies before sharing personal information.

9. Children's Privacy

Mysellkart does not knowingly collect personal information directly from children without appropriate authorisation where required by law. If you believe that a child has provided personal information to us inappropriately, please contact us.

10. Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide services, resolve disputes, maintain business records, and comply with applicable legal requirements.

When information is no longer required, we take appropriate steps to delete or anonymise it, subject to legal obligations.

11. Changes to This Privacy Policy

Mysellkart reserves the right to update or modify this Privacy Policy whenever necessary. Any changes will be published on this page with an updated revision date.

We encourage customers to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Website: Mysellkart
Email: [mysellkartstore@gmail.com]
Phone: [+918830319498]
Address: [Nagpur]

Thank you for trusting Mysellkart. We value your privacy and are committed to providing a safe and secure online shopping experience.