Return and Refund Policy

At Mysellkart, customer satisfaction is our priority. We want you to enjoy a smooth and convenient shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Return Policy

• Customers can request a return within 7 days of receiving the product, subject to product eligibility.

• Products must be unused, unworn, undamaged, and returned in their original packaging.

• All original tags, accessories, invoices, and other included items must be returned.

• Products showing signs of use, damage caused by the customer, or missing original packaging may not qualify for a return.

2. Eligible Products for Return

Returns may be accepted for the following reasons:

• Wrong product delivered.

• Damaged or defective product received.

• Missing parts or accessories.

• Product significantly different from its description or images.

3. Non-Returnable Products

Certain products may not be eligible for return, including:

• Personal care and hygiene products, where applicable.

• Products damaged due to misuse or improper handling.

• Products specifically marked as non-returnable, where legally permitted.

• Items returned without original packaging or accessories.

Nothing in this policy limits any rights available to customers under applicable consumer protection laws.

4. Refund Policy

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days.

• Refunds will generally be issued through the original payment method.

• For Cash on Delivery orders, customers may be asked to provide valid bank account details or another supported refund method.

• The time taken for the refund to appear in your account may depend on your bank or payment provider.

5. Exchange Policy

If you receive a damaged, defective, or incorrect product, you may request an exchange, subject to product availability and applicable consumer rights.

6. Cancellation Policy

Customers can request order cancellation before the order is shipped.

Once an order has been shipped, cancellation may not be possible. Customers can contact our support team for assistance.

If a prepaid order is successfully cancelled, the eligible refund will be processed through the original payment method.

7. Return Process

To request a return or refund:

1. Contact our customer support team.

2. Share your order number and reason for the return.

3. Provide clear photographs or videos if the product is damaged or incorrect.

4. Follow the return instructions provided by our support team.

5. Once the returned product is inspected, we will process the eligible refund or exchange.

8. Shipping Charges

Return shipping arrangements and charges will depend on the reason for the return and applicable consumer protection requirements. Customers will not be charged for returns arising from our error, such as receiving a defective, damaged, or incorrect product.

9. Contact Us

For any questions regarding returns, refunds, exchanges, or cancellations, please contact us:

Store Name: Mysellkart
Website: mysellkart.com
Email: [mysellkartstore@gmail.com]
Phone: [+918830319498]

Thank you for shopping with Mysellkart. We appreciate your trust and look forward to serving you again!